Privacy Policy / Information Security

eftax Co., Ltd. (hereinafter referred to as the ““our company””) is committed to protecting the privacy and security of individuals’ personal information. This Privacy Policy outlines how we collect, use, disclose, and manage information that can identify specific individuals (hereinafter referred to as Personal Information) in accordance with applicable data protection laws and regulations.

1. Purpose of Collecting and Using Personal Information
Our company collects and retains Personal Information for the following purposes:

Confirmation of applications for various services provided by our company, provision and operation, billing of usage fees, responses to inquiries, and other incidental operations.
Sending emails informing users of new features, updated information, campaigns, and various services provided by the service being used.
Contacting users as necessary, such as for maintenance and important notices.
Identifying users who have violated the Terms of Use or who have used the service for other illegal or unfair purposes, and refusing their use.
Determining and notifying whether a job application is accepted.
Conducting business-necessary communications regarding transactions with contract sources, end customers, business partners, etc., and other incidental operations.
Personnel management and other incidental tasks necessary for business as an employee of our company

2. Use and Management of Personal Information
Personal Information provided by individuals will not be used for purposes other than those specified in advance without their prior consent, except as required by law.

We strictly manage Personal Information and implement appropriate preventive measures against loss, destruction, leakage, falsification, etc.
In the unlikely event of any issues, we promptly address them.

3. Disclosure and Provision of Personal Information to Third Parties
Our company does not disclose or provide Personal Information to third parties without the prior consent of the individual, except in the following cases:

When entrusting the handling of Personal Information to a third party to fulfill the purpose of use, we ensure appropriate measures are taken to protect the information.
When required by laws and regulations.

4.User Rights and Inquiries

Individuals have the right, as provided by law, to request notification of the purpose of use, disclosure, correction, addition, deletion, suspension of use, suspension of provision to third parties, and disclosure of records of third party provision of retained personal data (“disclosure, etc.”). Please contact us using the inquiry form below. We may request identity confirmation by telephone or other means before appropriately processing the requested disclosure, etc.
For any questions, concerns, complaints, or inquiries regarding our handling of Personal Information, please contact us using the contact form below.

5.Handling of Personal Information on this Website
Our company uses Google Analytics, a service provided by Google, to monitor access to our website. Information collected by Google Analytics is managed by Google in accordance with its privacy policy using cookies.
Google Analytics does not collect, record or analyze information that identifies specific individuals. For more information, refer to Google Analytics’ terms of service and Google’s privacy policy.

Visit the Google Analytics website for information on opting out of Google Analytics.

Google Analytics Terms of Service
Google’s privacy policy
Google Analytics opt-out add-on

Cookies Policy

A cookie is a string of information or a management mechanism for managing and identifying users who access a website.
Cookies may be used on our company’s website for the following purposes:
1. To improve content and customize user experience.
2. Information obtained through cookies is statistically processed and does not include personally identifiable information.

Others:

We strive to make our employees aware of the importance of protecting personal information and their responsibilities.
We comply with relevant laws and regulations regarding Personal Information protection.

September 25, 2024
eftax Co., Ltd.

At our company, information assets ( Information and information systems, etc. ) are vital for our Data Analysis services, App Development, IoT introduction support services, worker introduction business and related business activities.
To safeguard these assets from security threats, we handle them accurately and securely, aligning our information security practices with our management strategy to earn and maintain the trust of our customers.

1. We will establish the following security objectives and ensure the implementation of various measures to achieve these objectives.

Security Objectives:
Respect and comply with our customer contracts and legal or regulatory requirements.
Prevent information security incidents.
Protect information assets from information security threats.

2. We will appropriately establish and operate an Information Security Management System (ISMS) to express our commitment to information security, define action guidelines, and ensure the confidentiality, integrity, and availability of information assets. Continuous improvement will be a key focus.

3. An Information Security Committee Chairperson and an Information Security Committee will oversee the ISMS, supported by the necessary organizational structure for its operation.

4. In order to maintain acceptable risk levels for all important information assets, we will establish systematic procedures and evaluation criteria for risk assessment. Appropriate risk mitigation measures will be implemented based on assessment outcomes.

5. We will provide regular training to all employees to maintain and improve the ISMS and measure its effectiveness.

Established: July 01, 2017
Revised: July 01, 2021

Information Security Management Supporter (ISO 270001) (Certification number: No. MSA-IS-528) *
Click here for details on certification details (in Japanese)